24 Hour Fitness, INC. Fitness Manager I in Whittier, California
LOCATION 10125 Whittwood Drive Whittier CA 90603
Who we are
At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.
You're excited about this role because you will:
Set new and stretching goals for yourself and your team with relevant metrics to achieve beyond what is expected; create and implement strategies to encourage and expose members to the fitness offerings that will best support them in achieving their fitness goals.
Build a high-performing team and bench plan designed to achieve, exceed, and sustain business results and create an environment that fosters the conditions for success. Engage and inspire a team to achieve revenue targets for membership, fitness & labor.
Communicate, lead by example, and motivate the team to provide an exceptional membership experience with a passion for helping others.
You'll spend your days:
Recruiting and hiring skilled fitness professionals and implementing successful onboarding plans that set your team up for success. Cultivating Fitness team members' skills through continuous assessment, feedback and coaching via session/class observation. You'll also deliver regular training to ensure your team provides exceptional service in a member-centric environment.
Recognizing and celebrating exceptional performance and the excellent results your members will achieve by coaching and developing your team of personal trainers and coaches. Collaborating and problem solving with your team to help remove obstacles and ensure that we exceed our existing and new members' expectations.
Building relationships with team members, members and guests, sharing and educating on the benefits of our products and service offerings, and acting as subject matter expert to support all team members in providing total fitness solutions.
We're excited about you because you:
Have knowledge and experience in technique and program design for both personal training and group fitness. Your positive and productive leadership includes motivating, coaching, and communicating well with diverse groups
Collaborate with your team to develop and grow the fitness business
Bring with you 2+ years of progressive retail or fitness leadership experience and a commitment to helping others achieve their fitness and wellness goals.
- Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. See Job Description for further information about this job.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.
FUNCTIONAL GROUP Fitness