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24 Hour Fitness, INC. Head Coach in Santa Rosa, California

FULL-TIME Part-time

LOCATION 3550 Industrial Drive Santa Rosa CA 95401


The Head Coach will help create a healthier, happier world by facilitating a seamless fitness experience for both clients and coaches. The Head Coach will be focused on member retention, client acquisition, and supporting the club's Fitness Coach Team. The Head coach will embody 24 Hour Fitness's core values, designing comprehensive fitness programs for clients, and acts as a player coach to support in the training onboarding and hiring of new Coaches. In this role, the Head Coach will spend an estimated 60% of time in personal training sessions and 40% onboarding, training, and supporting Coaches within a given club. This is a full-time role with an expected minimum of working 30+ hours per week.


▪ Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.

▪ Help to mentor Coach performance through behavior observation and training and development.

▪ Support in the onboarding and training of new coaches.

▪ Assist the General Manager in interviewing and hiring coaches.

▪ Support and provide input to the GM on Fitness goal setting, scheduling, and coach performance.

▪ Build and generate a strong fitness business through new client acquisition and retention.

▪ Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.

▪ Demonstrate safe and proper exercise techniques to clients.

▪ Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.

▪ Meet minimum productivity expectations servicing clients and group sessions.

▪ Create, maintain, and regularly update progress for each personal training client, following company guidelines.

▪ Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through custom coaching sessions.

▪ Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.


Required Knowledge, Skills & Abilities

▪ 2-5 years of experience as a Personal Trainer or Fitness Coach.

▪ Holistic fitness program design and consultation experience required.

▪ Ability to communicate clearly and concisely, both verbally and in writing.

▪ As this is a full time position, candidates must be able to work 30+ hours weekly and be open to work weekends and holidays as needed to support the needs of the business.

▪ Ability to adjust and operate fitness equipment.

▪ Ability to perform a variety of exercise routines.

▪ Demonstrate excellent customer services skills. Responds professionally to requests and inquiries

from guests, members and staff.

▪ High School Diploma or GED required.

▪ Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED)

received through in person training required.

▪ Degree in a related field or current certification through at least one nationally accredited industry associations.

Preferred Knowledge, Skills & Abilities

  • Specialized fitness credentials preferred.

  • Prior experience as a lead or manager on duty within a fitness organization.

Physical Demands/ Environmental Conditions

  • Must be able to lift 50 pounds.

  • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.

  • While performing the duties of this job the team member is regularly exposed to moving mechanical parts.

  • The noise level in the environment is occasionally loud.

Travel Requirement

  • Limited (less than 5%) travel by car to trainings, or meetings at other club locations.

DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Benefits Summary

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

Compensation Summary

All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).

Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Pay Range: $21.00 - $21.00