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24 Hour Fitness, INC. Talent Acquisition Specialist in San Ramon, California

FULL-TIME Full-time

LOCATION 12647 Alcosta Blvd San Ramon CA 94583


The Talent Acquisition Specialist is responsible for solving the escalated corporate and field recruitment issues, adjudicating all new hire background checks, owning Talent Acquisition's social media accounts and supporting the team on projects. This position is the key business owner and subject matter expert for the company's applicant tracking system and background check process. This role substantially contributes to the creation and roll out of recruiting projects.


  1. Background Checks
  • Own the execution of the background check program, acting as system administrator of the background check system and owning the administration of all other process tasks

  • Conduct individualized assessments and investigations as needed for candidate records requiring review, partnering with the legal team as needed

  • Partner with the legal team in making program updates and adjustments as new laws and regulations go into effect, ensuring program compliance

  1. TA Systems and Process Support
  • Act at the subject matter expert for all ATS workflows and recruitment processes, as well as the administrator of other TA systems as needed

  • Manage the TA Support Inbox and act as the primary liaison between the TA team and HR Support Services, providing training and updates to the HR Support Services team as well as resolving and escalating issues as needed

  • Partner with vendors to resolve system issues, create and implement new changes and processes, and perform other system tasks as needed

  • Work closely with the recruiters to ensure they are utilizing the applicant tracking system to its full extent by leading trainings, answering their questions and providing system updates

  • Create, post, and distribute jobs for New Club Openings

  • Assist in job distribution and sponsorship for roles in pained markets

  1. Administrative
  • Conduct weekly corporate onboarding at the corporate office

  • Partner with the field HR team to assist in the coordination of hiring events

  • Support the corporate recruiting process as needed

  • Distribute weekly reports to key business partners

  • Update and refresh field hiring tools and resources

  • Other TA related administrative tasks as needed

  1. Social Media Management
  • Own the TA social media accounts (Instagram, LinkedIn and Glassdoor) and drive execution of the social media strategy

  • Manage the content calendar and facilitation of monthly social content review

  • Develop and create original content in partnership with key team members and business partners, including both photo and video content

  • Create and distribute regular social media reporting

  1. Project Management
  • Assist in TA related projects, particularly in the execution of system related tasks and updates, tools and resource updates, as well as other tasks as needed

  • Support any training and/or communication of updates to key team members and business partners

  • Create and maintain TA team Standard Operating Procedures (SOPs)


The Talent Acquisition Specialist will work with recruiters, outside vendors and groups, field managers, district level managers and cross-functionally throughout the Human Resources team. This position will not have any direct reports.


Knowledge, Skills & Abilities

  • Working knowledge of applicant tracking system and job boards

  • Ability to research and resolve issues as they arise by thinking independently and engaging other resources as needed

  • Must have strong technical skills and abilities with project management, critical thinking and analytical abilities

  • Requires the ability to present ideas in front of small and large groups

  • Strong familiarity with social media and associated corporate best practices

  • Must have strong problem solving skills

  • Excellent organizational and time management skills

  • Excellent communication, presentation, writing and negotiation skills

  • Knowledge of project management

  • Clear understanding of staffing principles, employee relations, and state and federal regulations as it relates to employment

  • Proficient software skills: MS Word, Excel, and Power Point

Minimum Educational Level/Certifications

  • High School diploma or General Educational Development (G.E.D.)

Minimum Work Experience and Qualifications

  • 1-2 years of experience in recruiting administration including background check administration and project management

  • 1-2 years of experience with Applicant Tracking and other TA related systems

  • Experience with social media in a multi-unit organization

Physical Demands/ Environmental Conditions

  • Telephone usage to communicate with internal and external customers

  • Sitting: frequent sedentary work

  • Viewing computer monitor: average, ordinary visual acuity necessary to prepare document, enter data into computer system, read reports and from computer monitor

  • Keyboarding: use of fingers to make small movements such as typing

Travel Requirement

  • Occasional travel by car


Knowledge, Skills & Abilities

  • Strong working knowledge, technical skills, and abilities in applicant tracking systems and other TA systems

  • Strong skill level in Microsoft Excel and/or other reporting programs

Educational Level/Certifications

  • Bachelor's degree and/or equivalent HR certifications

Work Experience and Qualification

  • Experience with Talent Acquisition practices and processes including applicant lead generation, branding, and/or recruitment marketing

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.

All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.

SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.

WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately.

Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.