24 Hour Fitness, INC. Manager, Strategic Initiatives in San Ramon, California
LOCATION 12647 Alcosta Blvd San Ramon CA 94583
JOB SUMMARY The Corporate Strategy, Transformation, and Innovation group serves as a trusted advisor to senior leaders, and business partners by providing thought partnership, strategic analysis, and insights. The Manager role is responsible for delivering actionable, insightful, high impact contributions across a range of strategic projects, with a focus on the competitive landscape and industry trends. The Associate works in a team setting and builds relationships with a wide range of stakeholders at all levels of the organization. ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent Enterprise Analytics & BOD Material Development: * Work in conjunction with cross functional leadership, develop consumer research, lead analysis and develop actionable insights to drive strategic priorities that create value for the company * Be part of the "center of excellence" on analysis and supporting the development of critical KPIs and reporting dashboards used in evaluating business and program effectiveness 30% Strategy: * Supports refinement of the updated 24HF Value Creation Plan: o Update the 24 Hour Fitness strategy and long-term roadmap annually o Partner with Finance to develop the annual operating plan o Identify new process improvement opportunities aimed at driving growth and create shareholder value o Assist functional leads in the creation of operational and tactical plans to support strategy * Supports critical work streams across initiatives identified by the 24 HF Executive team along with the strategy team o Contributes to the sizing and prioritization of initiatives to drive major strategy decisions o Assist development of robust project plans, help determine key questions, deliverables and outcomes to assist execution of strategy o Help track progress to ensure results delivery 25% Innovation: * Work hand-in-hand with Design team on implementing innovative concepts in our clubs * Be part of innovation by contributing to the development of new concepts, services and products, and help build demand drivers and the implementation plans * Assist in assessment of new opportunities and trends that are emerging within the fitness industry including disruptive technologies 25% M&A and Strategic Partnerships: * Partake in M&A and other potential material investment assessments * Support strategic partnerships in innovation or testing of new consumer centric ideas within our clubs. Recommend potential models and scenario analysis that will drive the decision for best course of action for business. 20% Total 100% ORGANIZATION RELATIONSHIPS REQUIRED QUALIFICATIONS Knowledge, Skills & Abilities * Strong analytical toolkit including ability to develop, run and create output in excel * Ability to simplify complex/abstract ideas for others and gain support even when challenged * Independent thinker and self-starter with a positive, team orientated attitude * Excellent organizational and communication skills as the position requires working with diverse teams with several work streams * Knowledge of and passion for fitness * Strong interpersonal skills with demonstrable success of working well in teams as interaction and cooperation with many groups and functions across organization is essential * Highly motivated with ability to multi-task and work with minimal supervision in a fast-paced, deadline-oriented environment * Proficiency with Microsoft Excel, PowerPoint, and Word Minimum Educational Level/Certifications * Bachelor's degree in Business or related field Minimum Work Experience and Qualifications * 2 years of consulting experience at a Top Tier Firm, ideally with project work in growth strategy, transformation, pricing, vendor negotiations, innovation Physical Demands/ Environmental Conditions * Must work on a computer for extended periods of time. * Normal day-to-day business operations including using a keyboard, walking, bending and reaching. Travel Requirement * Travel will be 20% of role, but will vary depending on requirements. * Ability to travel to field locations including IT center in Carlsbad California. PREFERRED QUALIFICATIONS Knowledge, Skills & Abilities * Educational Level/Certifications * Master's Degree Work Experience and Qualification * Prior experience working with Bain, BCG, or McKinsey consulting. Disclaimers DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity. COMPLIANCE & INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures. All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors. WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; and reporting all injuries and hazards to their supervisor immediately. Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.
FUNCTIONAL GROUP Corporate Operations