24 Hour Fitness, INC. Fitness Manager III - West Hills SS in Los Angeles, California
LOCATION 6653 Fallbrook Ave West Hills CA 91307
The Fitness Manager (FM) ensures that the club delivers a high quality fitness experience to all members.
Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club.
Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.
Hires, trains and develops a strong team of Personal Trainers.
Responsible for the successful attainment of department targets, including revenue and member retention.
Point of reference for fitness expertise within the Club.
Essential Duties & Responsibilities
Staffing and Development
Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.
Manage the Personal Trainer schedule.
Mediates club employee relations matters for all club fitness employees.
Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within 24 Hour Fitness standards.
Ensure that all Personal Trainers are delivering high quality programs to their clients.
Ensure accurate administration of Personal Training including client files, measurement tracking, and workout programs.
Regularly train staff on industry updates and coaches personal trainers to be continually successful to ensure that all clients are trained professionally.
Direct selling, including achievement of personal monthly sales quotas.
Conduct personal training sessions as necessary.
Certifications / Education Level
High School Diploma or GED required
Bachelor's Degree preferred
At least one National Certification
Current Cardiopulmonary Resuscitation (CPR) and Automated External
1-2 years as a Personal Trainer preferred.
Prior management experience in retail/hospitality industry leading 3-10 employees (preferred).
Consultative sales experience (preferred).
FUNCTIONAL GROUP Fitness