24 Hour Fitness, INC. Studio Coach in Highlands Ranch, Colorado
LOCATION 6830 E County Line Rd Highlands Ranch CO 80126
The P.A.S.E. Factor Coach is responsible for delivering exceptional HIIT training sessions for members. Must have demonstrated ability to coach and manage time while motivating members in a small group setting (up to 20 people in class). The P.A.S.E. Factor Coach (also known as P.A.S.E. Leader) is responsible for focusing on all aspects of providing a well-rounded HIIT experience while balancing endurance, strength and mindset to enhance the client experience. Teach P.A.S.E. Factor classes based on P.A.S.E. Factor programming (set class formats with exercise routines pre-programmed), engage clients 10 minutes before and after class, add coaching and personal attention for all members; serve as brand advocate and promote classes on social media channels. The P.A.S.E. Factor Coach will complete all P.A.S.E. Factor Program training and certification requirements. The coach's mission is to inspire and energize members, and provide superior customer service at all times to drive class attendance, client satisfaction and member retention.
ESSENTIAL DUTIES & RESPONSIBILTIES Estimated % of Time Spent
- Lead Small Group Training Classes
Deliver an outstanding small group training experience for clients.
Coach and motivate clients during class.
Inspire and support before and after class (10 min before and after class window)
Serve as brand ambassador for the new premium HIIT Offering powered by Technogym
Provide modifications as needed to accommodate varying fitness levels.
Correct exercise form as needed to prevent injury.
Inform clients of the fitness tools available to assist them in achieving their goals.
Set expectations and hold clients accountable to their fitness programs through goal setting, follow up discussions, and tracking progress.
Demonstrate safe and proper exercise technique to clients.
Arrive on time, prepared, enthusiastic, and attentive for every class. 85%
Attends and contributes to/participates in all required regional meetings and other regularly scheduled meetings as required.
Participate and engage in required training.
Attend at least two (2) classes per month taught by other premium P.A.S.E. Factor Coaches (for continuous improvement and opportunities to provide/exchange peer knowledge and/or feedback). 15%
The P.A.S.E. Factor Coach reports to the club P.A.S.E. Factor Studio Manager. This position does not have any direct reports.
Knowledge, Skills and Abilities
Dynamic and energetic with ability to lead and motivate people of all fitness levels.
Understand principles of physical fitness and proper exercise technique.
Ability to communicate clearly and concisely, both verbally and in writing.
Adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Possess excellent customer service skills.
Minimum Educational Level/Certifications
High School Diploma or GED.
Cardiopulmonary Resuscitation (CPR).
Degree in a related field or approved Personal Training Certification.
Minimum Work Experience and Qualifications
Six-plus (6+) months leading small/group fitness classes (HIIT/Bootcamp, Spinning/Cycling and Dance modalities are preferred).
Experience at major premium HIIT fitness studios preferred.
Presence on social media channels and a following in the fitness space is a plus.
Personal trainer experience preferred, but not required.
Physical Demands/ Environmental Conditions
Must be able to lift 50 lbs.
Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting and prolonged standing and walking.
While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
The noise level in the environment is occasionally loud.
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
COMPLIANCE AND INTEGRITY: Consistently supports compliance and Workplace Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and 24 Hour Fitness' policies and procedures.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.
SERVICE AND QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by 24 Hour Fitness, as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to member and team members, contracted providers and vendors.
WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies and procedures; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.
FUNCTIONAL GROUP Fitness