24 Hour Fitness, INC. District Repair & Maintenance Manager - North Bay/Peninsula in California
Celebrating over 35 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness with nearly 300 clubs in 11 states nationwide. We provide a welcoming and inclusive environment, with thousands of square feet of premium strength and cardio equipment, turf zones, free weights, functional training areas and more. Studio and cycle classes, personal training and innovative digital and virtual offerings are all available options to keep our member's minds and body fit. Join us in creating a healthy happier world by changing lives through fitness!
The District Repair and Maintenance Manager is responsible for overseeing repair and maintenance operations across for all buildings and equipment within an assigned district, ensuring the efficient management of district repair and maintenance (R&M) and capital expense budgets. This role executes special projects and directly manages a team of Technicians and Specialists within a district. This role partners with Regional Vice Presidents, District Managers, and Club General Managers to uphold facilities standards, policies and implement projects. Additionally, the manager provides on-site support in clubs, covering repairs and services as required.
ESSENTIAL DUTIES & RESPONSIBILTIES
Hire, train, and develop a team of Technicians and Specialists to meet the needs of the district, including ongoing mentorship, performance management, and accountability of their direct reports.
Review and approve processes related to time and labor, and expense management.
Assign and escalate technical concerns as required to Specialists for additional troubleshooting.
Create alignment and consistency with execution of tasks.
Oversee cleanliness pilots including direct leadership of associated janitorial staff.
Conduct weekly meetings to review the status of District Facilities management, including Specialist areas of pool maintenance, plumbing, HVAC, and electrical -- coach/develop and redirect where appropriate.
Provide technical guidance on facilities issues and projects.
Provide direction and scheduling on priority focus.
Ensure proper execution of the Facilities Department's Standard Operating Procedures.
Provide direction and demonstration of proper operation and maintenance of all interior and exterior areas that are within the leased premises of each club.
Communicate with all levels of field leadership of specific club maintenance and repair needs and facilitates direction and follow through on these items with the General Managers, Technicians, and Specialists.
Manage and review the workflow process in work order management system to verify immediate and long-term actions/projects are completed.
Work in conjunction with their Order Processing Rep (OPR) to manage purchasing and outsourced work using the work order management system.
As a player-coach, will actively perform repairs and maintenance in clubs alongside the technicians and specialists as needed.
Responsible for managing and coordinating the Technical Resources across the District. (Power Washers, Lifts, Floor Scrubbers, etc)
Scheduling regular facility maintenance routines. (Pools, Preventative Maintenance, drains, HVAC, etc.)
Manage all budget aspects related to R&M, purchasing, and vendor expenses ensuring that expenses are merited, reasonable and in-line with company spending guidelines
Manage bid process and approval for outside vendors for larger projects and participates in the coordination of sizable projects.
Required Knowledge, Skills & Abilities
Minimum of 5 years of facilities/engineering management experience.
Experience leading in a multi-unit environment.
Knowledge of scheduling and staffing facilities maintenance teams and personnel.
Strong interpersonal, motivational, communication, organization, and training skills.
Highly organized and able to handle a multi-task environment independently.
High level of professionalism, honesty, integrity, and an excellent work ethic.
Diligence and a strong understanding of liability issues, general safety in a publicly operating business.
Proficiency in use of Microsoft Office Applications (Word, PowerPoint, Outlook & Excel).
Ability to manage and track work orders for multiple locations through a work order management system.
Ability to manage a budget and understand basic financial implications of work being performed.
High school diploma, or General Educational Development G.E.D
Knowledge and understanding of safety procedures, prioritizing member and team member safety at all times is required.
Preferred Knowledge, Skills & Abilities
Bachelor's degree in operations management, supply chain or related field.
Facilities leadership experience within the fitness industry strongly preferred
Facilities leadership experience within retail, hospitality or related industry.
Trade skills in plumbing, HVAC, electrical, fire safety and or pool equipment.
Physical Demands/ Environmental Conditions
While performing duties of this job, the employee is regularly required to stand, walk.
Frequently required to climb, balance, stoop, kneel, crouch or crawl.
Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds.
Telephone usage: ability to communicate with internal and external members.
Required usage of cleaning chemicals, ladders, utensils and equipment.
Regularly exposed to moving mechanical parts.
Noise level in the environment is occasionally loud.
- Travel by car within a given district with occasional flight and overnight hotel stays (up to 10% of the time.)
BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and/or education.
Salary range will vary based on geography of the applicant. Pay Range for Los Angeles, Orange County and Seattle: $71,559.00-$79,523.00 (Exempt), $34.40-$38.23 (Non-Exempt) Pay Range for Bay Area (California) & New York City (incl. New Jersey): $74,670.00-$82,980.00 (Exempt), $35.90-$39.89 (Non-Exempt) Pay Range for San Diego & Carlsbad (California) and all other locations: $67,203.00-$74,682.00 (Exempt), $32.31-$35.90 (Non-Exempt)
FUNCTIONAL GROUP Facilities